Simply visit any item on our store, add it to your basket by clicking the Add to Cart button and follow the checkout steps - We’ll send you a confirmation email when you’ve finished!
What Size Should I Order?
We’ve included a handy sizing chart next to every item on our store,
we encourage you to pay close attention and even measure yourself to be double sure! Remember, sizes can fluctuate a little bit across different brands - so to ensure you look as fabulous as humanly possible - take a look at the chart. Naturally, if you have any questions you can contact us and we’ll be happy to help!
Can I use your leggings for normal purposes or working out?
We like to think of these as a “hybrid” legging - they are made of lovely soft cotton so they could be your favourite leggings for any occasion, but they aren’t a thick thermal cotton - they shape your figure and offer good breathability, they aren't restrictive either - we’ve tried them in our local gym and they were great .. but also looked fantastic whilst browsing the shops! In fact many of our friends wear theirs all the time - truly multi-purpose!
Do your leggings go baggy or lose their shape?
Our leggings have a supportive waist band that is great for a number of reasons, firstly it provides comfort (a bit like a permanent hug :) ), secondly it “keeps everything in place”, thirdly it keeps the leggings sitting where they’re supposed to sit - So it prevents unwanted bagginess in certain areas and prevents the leggings from slipping down off the hips too!
Do you have specific guidelines for washing the leggings?
Since our leggings are made from 95% soft, combed cotton, washing them at too high a temperature could cause shrinkage. We recommend not exceeding 40 degrees centigrade (104 Fahrenheit) to achieve perfect results. Also it's best not to iron them on a really hot setting - try not to exceed 110 Centigrade / 230 Fahrenheit with your iron - PS. We don't even iron our Leggings - they look great after simple hang-drying!
How secure is my personal information?
Launch Cave adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
When Should I expect to receive my order?
After an order has been placed, it is promptly sent to our fulfilment centre where we will ship your item(s) within 3-7 business days. Below are expected delivery times based on your location.
What are your shipping times and costs?
FREE Worldwide Shipping ONLY WHILE STOCKS LAST SO BE QUICK!
Orders are processed within 3-5 Business Days
UK - 3-5 Business Days via Royal Mail (Recorded)
US - 5-10 Business Days via USPS (Tracked)
EU - 6-10 Business Days via Royal Mail Partners
Rest of World - 1- 3 Weeks via Royal Mail Partners
How Do I Use My Coupon Code?
You may enter your discount code at check out.
Do you deliver products Internationally?
Yes absolutely! It took a lot of hard work to find top-quality partners who can help us deliver internationally - but we did it! We believe everyone deserves quality, personalize clothing :)
Does any data leave the EU?
In accordance with the recent EU data protection regulations (one of their craziest rulings so far!), any UK website who may handle customer data on servers outside of the UK, is legally obliged to notify it’s customers of this.
We use a secure e-commerce service called “Shopify” - it is the largest and most established service of it’s kind ensuring a high quality customer experience from visiting, to purchasing to customer after care.
Shopify’s HQ is based in Canada, thus technically data is transferred outside of the UK - which is why we notify our customers of this fact.
Rest assured, your data is secure and encrypted from start to finish - it cannot be intersected and you are not at risk. Our website is protected by a Secure Socket Layer (SSL) Certificate as well as anti-virus protection.
Most websites securely transfer data outside of the host country and have done for years - this is standard practice even for the biggest online shopping websites, but it has only been since January 2016 that they have been legally obliged to notify customers.
Do you offer a quality guarantee on your products?
If you don’t love your garment, we’ll take it back from you. We take great pride in our print quality and only use the best machines with the best ink. Every order is inspected before it’s dropped into the post, so in the unlikely event you receive a flawed item - we’ll print it again for you, free of charge!